Shipping Policy

Please note that shipping times for some of our products range from 2 to 4 weeks as they may be sent from our distribution warehouse overseas.

Sometimes products will arrive in separate packages in order to expedite shipping.

Returns and exchanges are easy. All you have to do is email us at admin@kanagear.com, send us back the item(s) you would like to return or exchange, and pay for the return shipping.

If after 4 weeks you do not receive your item, we will happily reship your item at no cost as long as you entered the correct information on the checkout page. Please make sure to enter your correct shipping information and that there are no mistakes.

If you would like to purchase an item as a gift, all you have to do is enter the name and address of the gift recipient in the shipping information when placing your order. We do not include receipts with prices in our packages so there is nothing else you need to do :) You will receive an order confirmation via email though, so make sure to use your own email when placing a gift order.